Customer Feeback

Over the years we've had lots of nice letters from many delighted customers. Here's a selection of them...



“I am writing to express my sincere thanks for your services last night at our Tall Ships evening. Many of our clients and colleagues have commented very favourably on the food you provided – which was truly delicious. In addition, I would like to say how impressed I was with how you coped with a late request to help us look after over 500 people – that is no easy task and you did it with great professionalism, calmness and sincerity. I would be grateful if you could pass on my thanks to your team who helped last night – all of whom were lovely, helpful and a joy to work with. Thank you so very much for the important part you played in what has been an extremely successful evening. I very much look forward to working with you again soon”.
Ward Hadaway Solicitors



“Just wanted to thank you and your team for the amazing job you did for the first ever Business Awards in Wansbeck – The Alcan Wansbeck Business Awards 2007. It really was the glittering ceremony celebrating the success of local businesses in the area that we hoped to achieve and credit must be given to you for such a superb job. 10 out of 10! Everyone has commented on how amazing the meal was – and if you need testimonials in the future please give us a call. The feedback we have received so far regarding the night has been amazing.”
North East Chamber of Commerce (NECC)



“Just a note to thank you for your efforts on Friday – both the food and the service were spot on!”
ncjMedia



“I used your company for three events last year and on all occasions I found the food, service and general dealings excellent. Nothing is ever too much trouble and everything catered for. My guests have also remarked on the quality of the food. I would definitely use Fresh Element again when I next have a party.”
Private Client, Gosforth



“I would like to thank you for, what can only be described as an exemplary catering service for our anniversary party. Both from our perspective (and countless comments from guests) the food was excellent, the concept of bowl food brilliant and the service first class. In no small measure it helped make the day a great success. Our compliments to the chef and the service staff - I am writing to them separately - and to you for taking all the strain out of planning. Again many thanks to you and your team.”
Private Client, Riding Mill



“We wanted to thank you and your team for a really first-class service at Kerry and George’s wedding. The food was just perfect, and your team were so helpful and cheerful during what were long days delivering a wide range of support for the wedding. Your style, timing, expertise and hard work just added immense value to an already-special venue”
Wedding Client, June 2007



“We’d just like to say thank you to you and your staff for all your hard work last weekend at our wedding. So many of the guests have commented on how lovely the food was and how efficient the service was and we agree that it really added to the our enjoyment of the day. We’ll definitely be recommending you to our friends in future.”
Wedding Client, July 2007



“Thank you so much for a wonderful day. You all added so much to it and the food was as good as the day we came to taste it at your kitchens. The guests loved it and we would be happy to recommend you to anyone. The day was everything we wanted and more.”
Wedding Client, August 2007



“Just to say a great big thanks. All our guests really enjoyed the food, from canapés, through the main courses, to the evening sandwiches. The service was so efficient, discrete and friendly too - you really made our 'big day'. The personal care Fresh Element showed - from your first visit to our house, the tasting, final planning, then the wedding meal itself - made us feel very special.”
Wedding Client, May 2008



“Thanks for Saturday night it went really well, everyone enjoyed the food and thought the informality of bowl food added to the occasion. Well done!”
Private Client, Ellingham



“Thank you very much for all your hard work and that of your staff at our wedding at Ellingham Hall. It was great to know you were there to organise the food on the day (and it was delicious!). We both had such a wonderful day, it was a lovely happy occasion.”
Wedding Client, Ellingham Hall



“Thank you so so much, for all the hard work you, and the team put into the whole weekend, you really did a fantastic job.”
Wedding Client, June 2008



”Thank you for the wonderful job you did as caterers for our wedding at Ellingham Hall. Many of the guests commented on the food, and it was absolutely beautiful!”
Private Client, Ellingham Hall



“I just wanted to write a quick thank you - our wedding at Ellingham Hall was just perfect (I know everyone says that - but it actually really was!) Your help before and on the day made the food element really easy - so thank you! Everyone loved the meal! The food was excellent - even though the cheesecake portion was huge and I had to leave most of it! No one else seemed to mind! Thanks Again.”
Wedding Client, Ellingham Hall



“This has been a long time in coming, but this is just to say a huge thank you to you and your staff for helping to make mine and Lucy's wedding amazing. Everyone has commented on how nice the food was, and my only regret of the whole day was that I didn't eat enough of it. Once again, massive thanks.”
Wedding Client, May 2008



“Thank you so much for all your help on our wedding day. We had a wonderful time and the food was fantastic – we have had so many people tell us the same too. Please pass on our thanks to everyone else involved too.”
Wedding Client, Ellingham Hall